Customer Testimonials

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DealerRater Jan 27, 2025

Easy to deal with, up front and honest with customers. Family friendly and everyone smiles and treats you like they have known you their entire lives. Definitely recommend visiting to find the perfect vehicle

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DealerRater Jan 19, 2025

Zach was wonderful! I was hesitant about buying a new car but Zach made it so easy. Highly recommend him!!

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DealerRater Jan 9, 2025

Wonderful, easy experience purchasing a vehicle with Ethan. I highly recommend working with him. He is kind and knowledgable.

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DealerRater Jan 3, 2025

JAMES THE GREATEST. WOW. VERY DEMURE. VERY MINDFUL. VERY HELPFUL. THANK YOU FOR MY SECOND CAR IN 6 MONTHS AND I AM SO HAPPY!!!!

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DealerRater Dec 17, 2024

We bought a 2024 Ridgeline from Honda of Cleveland and James Matthews was our sales representative and he was great! We had a great experience at Honda of Cleveland. Thank you!

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DealerRater Oct 31, 2024

10/10 would recommend Lamar an Honda of Cleveland! super easy going person! Won’t go anywhere else!

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DealerRater Oct 24, 2024

It was a pleasure working with Lamar on our new vehicle purchase. He is so friendly and made our experience with Honda of Cleveland easy and perfect. Thank you Lamar!

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DealerRater Oct 24, 2024

Best salesman there is! Makes sure he helps you in every possible way he can. I would not recommend buying a car from anyone else !

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DealerRater Oct 24, 2024

Honda of Cleveland was really nice & easy to work with. Everyone was friendly and inventory was nice.

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DealerRater Oct 23, 2024

Will go out his way to help you get the deal on your dream vehicle.

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DealerRater Oct 23, 2024

Very friendly person and willing to go out of his way to help people. Very professional!

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DealerRater Aug 21, 2024

Absolutely wonderful experience. They provided us respect and partnership to come to an agreement to purchase a great Ridgeline. From the first contact with Tayzia to the last handshake with Zack we enjoyed the experience. We will be back with our second Honda for service too!

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DealerRater Aug 19, 2024

This dealership was very kind and made you feel welcome. Harold went out of his way to help me find what I wanted. He was the most helpful salesperson I have ever used in purchasing a car.

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DealerRater Aug 3, 2024

James puts the beyond in above and beyond. He seriously does the absolute most for his customers. He doesn’t treat you like a typical salesman. He works with you, tries his best to help you, and genuinely wants you to be happy. If I had a million dollars to spend on buying cars, I would buy every car from James!! He is AWESOME.

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DealerRater Jul 17, 2024

This dealership was the only one in Cleveland that had a mini van on their lot. They had a nice selection to choose from and were very helpful. James was top of the line! I couldn't have asked for a better salesman and am so grateful for everything he was able to do for us! Would 100% recommend him to everyone.

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DealerRater Jun 25, 2024

This dealership was very professional, friendly and honest with our trade in and purchase of a new vehicle.

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DealerRater Jun 11, 2024

My wife and I recently purchased a car from Honda of Cleveland and it was a great car buying experience. James Matthews was our sales rep, and Lindsey Thomas was our Sales Manager. Both James and Lindsey were genuinely interested in our story of what we were looking for and why. We walked in to Honda of Cleveland to purchase a car, and we walked out of Honda of Cleveland with a new car and 2 new friends. This is our second purchase from Honda of Cleveland (2020) and both experiences were great, but this one was exceptional. James and Lindsey were (...

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DealerRater Apr 27, 2024

Awesome man to work with!! He took the time out of his personal life to help us! I couldn’t be more grateful for him. He got me my dream mini van !!! When u make that switch to a Honda you need James!!!!

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DealerRater Apr 24, 2024

James is an amazing person to work with! 3rd car we have purchased through him and he has always made it a great experience!

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DealerRater Mar 20, 2024

I recently bought a car from Honda of Cleveland and James Matthews was my sales rep. James went out of his way to get me what I wanted for my trade in. He took such good care of me while I was there. James was genuine and a real professional. My time was very limited and he went out of his way to get me in and out quickly. I teach school and a business owner as well. James even paid a visit to my business, showing how invested he is in our community. I simply cannot say enough about ...

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DealerRater Mar 13, 2024

We worked with James Matthews several times now. Always does his best to get us exactly what we are looking for and never disappoints.

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DealerRater Mar 10, 2024

Everyone was very friendly and professional. We were treated very respectful with smiles on their faces

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DealerRater Mar 5, 2024

James Matthew's was amazing! Took such good care of my wife and I! Could not ask for a friendlier, personable salesman. Will definitely recommend him to all my friends and family.

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DealerRater Feb 28, 2024

Our salesman “James Matthews” was great through the whole process. Our daughter was buying a new car and he was very patient with us, explained the vehicle’s completely, answered all of our many questions, and was a pleasure to work with. The manager and finance guy was also great to work with, just good people.

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DealerRater Feb 27, 2024

Saw a used vehicle on the lot over the weekend. Decided to stop in on Monday and from the very first moment Andre quietly and humbly approached and asked if he could help. He was one of the nicest and friendliest salesman and person I believe I have ever met. He was very helpful, with no pressure and bent over backwards to answer our questions and help us. He worked with the manager lindsey Thomas and together I feel like they gave us a very good price on the vehicle which we bought. Lindsey was also great to work with ...

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DealerRater Feb 24, 2024

James is by far one of the best car salesmen I have had the opportunity to work with. He is honest and straightforward

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DealerRater Feb 24, 2024

James was fantastic. This was the smoothest process we have had buying a car. Mike the business manager was also great and very organized.

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DealerRater Feb 22, 2024

Overall, I had a pleasant experience at this dealership. James Matthews was a tremendous help and was a pleasure to work with. If I am ever in need of another vehicle, Honda of Cleveland may be a potential option for me to purchase another vehicle. I thoroughly recommend going here.

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DealerRater Feb 22, 2024

For 9 years me and my family have had the best experience and help with James. he’s always works with us and meets our expectations. Highly Recommend both James and Honda of Cleveland.

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DealerRater Jan 10, 2024

We had an amazing experience at Honda of Cleveland! James brought me my dream car and helped us work financing to stay in budget!!

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DealerRater Jan 7, 2024

Very good people to deal with we had a very good experience with them I would recommend them to anyone

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DealerRater Dec 5, 2023

The BEST experience I have ever had at a dealership. Lamar was committed to getting me the CRV I wanted with all the features I desired.

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DealerRater Nov 26, 2023

We had the pleasure of working with James Matthews tonight. He was so kind and helpful with a warm smile and a solid hand shake! He was not pushy or aggressive and definitely didn't make you feel uncomfortable like some other salesmen. He had everything ready for us when we got there, so professional! He is a perfect example of what an exceptional Sales Representative should be! I highly recommend him and our family will continue to use him for future purchases.

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DealerRater Nov 2, 2023

Easiest car buying experience we've ever had! Harold, Lindsey, and Mike were all so accommodating. Buying a car is a daunting experience. It means so much when those involved respect your time. I would buy my next 10 cars from Honda of Cleveland!

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DealerRater Oct 31, 2023

The dealer experience was pleasant and laid back from the moment we arrived. Everyone was friendly and helpful with no high pressure sales.

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DealerRater Oct 30, 2023

The best Service and Sales department I have worked with. This is our 2nd car with them. We have had different salesmaen, different service reps and financial people and everyone was wonderful to work with.

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DealerRater Oct 13, 2023

Tayzia Matthews was excellent in her field and so kind. She understood exactly what I was needing and where I was coming from. Thank you Tayzia I pray many blessings upon you and yours.

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DealerRater Oct 10, 2023

We had a good experience at Honda of Cleveland. The staff was friendly and accommodating. Harold Blackstock was our salesman and took the time to explain as much as he knew. He was genuine and not pushy or overbearing. It was an overall good experience starting with sales to finance.

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DealerRater Sep 12, 2023

Very nine very honest threat salesman would recommend to an one looking to buy a car

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DealerRater Aug 19, 2023

Andre Dolberry gave excellent care and service. Made sure I was happy with what I wanted and really worked with me and my budget. Would definitely recommend.

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DealerRater Aug 3, 2023

We were searching for a newer model RAM 1500 pick up. One showed up on CarGurus at this location. Upon my first contact with the dealer, we had a couple of different people reach out. The last person I spoke with was Tayzia. She was very responsive, worked hard to get the information that I had requested, and got back to me very quickly. While I was looking at other vehicles at other dealers, she stayed in touch and followed up numerous times to ensure I had no other questions, but was not bothersome or pushy. We live in Atlanta and ...

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DealerRater Aug 3, 2023

This is my family’s 3rd purchase here. My mom and I love it! Harold Blackstock is very conscientious and super easy to work with. We highly recommend! The dealership has a great atmosphere - comfortable waiting areas, items such as water and snacks are freely offered. Everyone is so friendly and smiling.

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DealerRater Aug 1, 2023

They were great and help me out and still going to help me and my husband out

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DealerRater Jul 28, 2023

Great deals with great service! James will make it happen, every time! He is the BEST!

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DealerRater Jul 28, 2023

This is the second car we have purchased from Honda of cleveland. Our Salesman James Matthew's was top notch!

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DealerRater Jul 28, 2023

Thanks Andre enjoyed dealing with you on my recent purchase of the JL Jeep. Now ready for the 5.0 pretty orange GT Mustang. Thanks again Dale Prince

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DealerRater Jul 18, 2023

I highly recommend Honda of Cleveland. The service department is awesome. If you are looking for great quality work Honda is the place to go.

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DealerRater Jul 7, 2023

They were professional, very consistent, and kind. They were not over bearing, and took the time to understand what I needed and wanted. The sale woman also calls me as promised!

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DealerRater Jun 22, 2023

In my opinion Roger is the BEST in the service department. He goes above and beyond his call of duty to make me happy! Always willing to explain in detail what is happening with my vehicle.

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DealerRater Jun 18, 2023

Very pleasant experience at this dealership. John, our salesman was very knowledgeable, patient with us and helped tremendously. Ethan in financing was also a pleasure to work with. Would recommend Honda of Cleveland.

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DealerRater Jun 10, 2023

James was awesome! Such a great salesman! Definitely would recommend and will definitely be back! Very painless experience and great experience!

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DealerRater Jun 8, 2023

Great place to vehicle shop! Zack Ramsey and Rodney Bethune are great to work with!

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DealerRater Jun 8, 2023

Honda of Cleveland took care of my wife and I the moment we walked in the door. It was a clean and well kept dealership with friendly staff! All around a great experience but really wanted to call out our salesman James for making sure our needs were met and coming in at our price point that we told him up front about. Thank you Honda of Cleveland and James!

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DealerRater Jun 1, 2023

Larry Fowler was great. He was very professional Grest asset to the company. He showed us great service. He worked with me and my granddaughter to find the best car for her.

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DealerRater Jun 1, 2023

Dakota is an amazing young man. He made me a great deal on a beautiful car. He handled everything quickly and worked the best deal for me. I will be back to see him when I am in the market for another vehicle.

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DealerRater Apr 17, 2023

From start to finish we had nothing but friendly, helpful, professionalism from Honda of Cleveland.

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DealerRater Apr 3, 2023

John Wheeler was great to work with. Very knowledgeable about the vehicle and took the time to show us all the features. Would definitely buy from him again!

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DealerRater Mar 28, 2023

We were traveling on vacation through TN when my 2007 Accord started acting up. We quickly located this dealership and we were able to get the car there. It was past 6 PM so we did not expect anyone from the Service Dept to be there but William Oltz was there working late. I explained my situation and Will offered to let us use their loaner car to get to a hotel and that he would work my car in first thing in the AM since we were on vacation. We spent a nice night in Cleveland and the next morning Will ...

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DealerRater Mar 19, 2023

Jahmal Johnson went above and beyond to help me find the car of my dreams.

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DealerRater Mar 14, 2023

What an enjoyable buying experience! We just loved Dakota, he was very knowledgeable but not too pushy. He did a fantastic job and we couldn't be happier with our new car. I would buy from here and him again!

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DealerRater Mar 11, 2023

James Mathews was extremely helpful and friendly. We are very glad he helped us purchase our vehicle.

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DealerRater Mar 8, 2023

Amazing help and very easy to work with!! Super Nice! John Weeler Redney Bethune Recommend!!!!

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DealerRater Mar 2, 2023

Excellent service nicest people to work with wouldn’t change anything had to wait for it and changed colors but the experience was great

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DealerRater Feb 23, 2023

John Wheeler was a phenomenal salesman, funny too. He did his best to help get a good deal and what we needed for a the car we wanted. He took his time with us and made sure we where happy. If your ever in need of a good deal and nice people Honda of Cleveland is your place.

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DealerRater Feb 10, 2023

The staff was very accommodating. They went above and beyond to make sure I was satisfied. I love my 2023 CRV! John Wheeler was my Salesman. He was a very nice guy! Rodney Bethune and Heath Sane were also involved in making sure that I had a very satisfying experience.They went above and beyond. I highly recommend Honda of Cleveland!

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DealerRater Jan 23, 2023

We worked with James Matthews and Rodney Bethune. We had an easy trip to find the car we were looking for. James found the perfect car for us and made our car buying experience the easiest one yet. Thank you Honda!

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DealerRater Jan 17, 2023

Great experience. There was no pressure from the start. John Wheeler was great to work with. He answered all of our questions and allowed us to test drive multiple cars until we found the one that we liked. Definitely would recommend him to anyone looking to purchase a vehicle. Visiting this dealership was a pleasant experience.

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DealerRater Jan 4, 2023

Purchased 2023 Honda Odyssey, and could not have been more pleased with the service and sales process. Highly recommend this dealership!

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DealerRater Dec 28, 2022

We were very pleased with our experience with Honda of Cleveland. Everyone was nice and we did not feel harassed by them as we have by other dealers. We also had compared prices with other dealers and got the best price with them. James was a great salesman and very easy to deal with.

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DealerRater Dec 23, 2022

John Wheeler was an awesome sales representative and I would love to do business with him again if needed. He was able to answer all my questions and explained things well. He made me very comfortable and the process quick and easy. Greatest car buying experience!!!!

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DealerRater Dec 21, 2022

John wheeler was the most amazing salesman!!!! Kind understanding helpful patient fun also just outstanding customer service. Helpful took the time to help ,e get my car stuff all setup very friendly the dealership is very fortunate to have such outstanding person on their team. John made my purchase a swift and happy experience. John make’s purchase of a car fun exciting. John is very knowledgeable about the cars he sells to a person. Which makes a person buying from him stress free and delightful I’m so happy with my experience…

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DealerRater Dec 21, 2022

Very satisfied! Traded in my 2007 Lincoln for 2011 Fusion! Great deal! Thanks Honda of Cleveland!

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DealerRater Dec 18, 2022

The very best place to buy a new Honda. My salesman (John Wheeler) was very professional and knowledgeable about the products he represented. I highly recommend this dealership!

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DealerRater Dec 11, 2022

James and Brandon were so helpful in finding a car for me and my husband while in a pinch! My car was stolen out of my driveway in New Orleans right before Thanksgiving. While in Tennessee visiting family for Thanksgiving, James and Brandon really made buying a new car work for us in our situation. Patience and compassion is something that both of these salesmen showed me and my husband during a really tough time, and we are both so great full for them. Keep rocking guys!

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DealerRater Dec 11, 2022

Fast and friendly service from the sales team and also the service department. Gave us lots of options with our payment plan and worked well with our preferences.

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DealerRater Nov 29, 2022

The best customer service ever! to have your car serviced at. My new home! They made me feel like family and welcome

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DealerRater Nov 14, 2022

Honda of Cleveland made our car shopping and buying experience wonderful! Specifically James Matthews-- Easy to communicate with, not pushy, genuine and a pleasure to work with! We look forward to being a customer of theirs for years to come!

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DealerRater Oct 26, 2022

Fred was awesome! He treated me with great care and was extremely helpful in making sure he knew exactly what I was looking for. Highly recommend him to anyone looking for a good deal.

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DealerRater Oct 23, 2022

Fred is the best. We always buy from Fred and Honda of Cleveland and it is always a great experience.

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DealerRater Oct 16, 2022

KJwas great to work with when I came to the Honda dealership to sell my car.

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DealerRater Oct 14, 2022

If you want a trust worthy mechanic then you want to bring your car to Honda of Cleveland and see Mark. I don’t trust anyone else with my car, because my family being safe is more important than anything.

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DealerRater Oct 8, 2022

Mark is great! I can call anytime and know that I can depend on him to take care of my car needs. I always recommend Mark to anyone in need of service for their car.

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DealerRater Sep 29, 2022

James Matthews was an exceptional sales person. He was on top on my needs and spent as much time as I needed for him to explain all the features on the new vehicle. He made the buying process as pleasant and easy as possible. Thank you James and Honda of Cleveland

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DealerRater Sep 17, 2022

James is the best. Very helpful, knowledgeable, and eager to please. I highly recommend him.

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DealerRater Sep 14, 2022

everyone we came in contact with was very helpful and polite. we had everything we needed as soon as we needed it, and all the information we wanted even if it called for extra work on their part. definitely would recommend them!

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DealerRater Sep 14, 2022

Everyone was very friendly, knowledgeable, and eager to assist us throughout our car-buying experience.

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DealerRater Sep 13, 2022

James is an asset to Honda of Cleveland! Very professional, helpful, and courteous! I highly recommend James Matthews and Honda of Cleveland!

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DealerRater Sep 8, 2022

Good people, very professional and honest! I had been to many dealerships and heard many sales pitches and scams trying to charge extra for everything & anything, but that didn't happen here at Honda Of Cleveland! They gave me a great deal and no hassles or fake charges like other Dealers! I highly recommend Rodney & Calvin!

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DealerRater Sep 5, 2022

Fast and friendly workers who made buying a car east and relaxing, I highly recommend Honda of cleveland.

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DealerRater Sep 1, 2022

Dealership staff were easy to work with and professional . James Matthews was awesome. I would definitely recommend.

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DealerRater Aug 14, 2022

Matt is such a helpful and nice person who helped me with a tire issue. I was driving home on an 8 hour drive and my tire was losing air. I stopped at this Honda dealership and he couldn’t have been nicer. Even though I was driving a Ford truck he was happy to troubleshoot and see if I had a nail in the tire and was willing to fix it for free. He first spent time looking at it and diagnosing whether there was a nail and then offered to put it on the lift since he couldn’t ...

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DealerRater Jul 31, 2022

When I arrived at Honda in Cleveland KJ greeting me with the up most respect and made me feel at home at the dealership. I appreciate his dedication to his craft

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DealerRater Jul 31, 2022

Overall great experience KJ was very knowledgeable and helpful I will definitely be recommending to all my friends.

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DealerRater Jul 30, 2022

I got exactly what I wanted and got an amazing deal. Kj was the best…Definitely recommend asking for him when you go!!!

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DealerRater Jul 30, 2022

Amazing friendly knowledgeable staff. Very welcoming atmosphere and KJ was the best I have ready told everyone at my job about him and Honda

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