Customer Testimonials
These guys were fantastic, the whole staff is friendly, but James Matthews is the man to go see! Mr. Matthews and the dealership worked tirelessly to get me approved for my new truck. James was friendly, honest, and knowledgeable. He listened to all of my concerns and was not pushy with me at all. When its time to buy for my wife, or trade in on another, I will only be going to see James. Highly recommend!
I had a great experience with all of the staff at Honda of Cleveland. Everyone was nice, efficient, and so so helpful in the process of getting me my first adult purchase
Wonderful experience with all members! Had most paperwork completed on arrival which made the process so smooth! Will def consider Honda of Cleveland for all future Honda purchases!!
Very nice and friendly people! Michael made sure I found the perfect car for me and made my first experience of purchasing a car amazing. Will definitely recommend to family and friends!
Michael was super friendly and helpful when it came to finding information out about my new car. I was buying from another state and he made it very easy!
Service was great! Bought the first car I laid my eyes on because of Michael. He even thought me how to navigate the radio! 5 stars!
He made sure I was aware of everything during the prosses, he even helped me set up my phone and worked with a longterm schedule!
I had a great experience with Honda of Cleveland. Michael really help me find a car that matched my wants and needs. Very happy with my new Honda!
Awesome experience thanks to Micheal Ray. Really appreciate him taking time to make a deal with me. I will definitely be sending my friends to Honda of Cleveland!
My husband and I were looking for something different, me wanting a jeep and Calvin did his best and got us our jeep. Thank you Calvin, for all your help, we WILL be returning customers!
We loved Zach and Honda of Cleveland they were very Good to us from the time we pulled in the lot and still today We are Blessed With Zach and Honda of Cleveland Thank You We Love Our Jeep Toy lol
Thank you honda of cleveland for helping me get into my brand new 2021 honda cr-v today. Very friendly and wonderful service. I love my car!
Michael helped me buy my first car today. He was very helpful with the whole process and made it go by seamlessly. The environment was very professional yet welcoming. I would definitely recommend honda of cleveland to family and friends!
My experience was really good and very friendly and done everything possible to meet my price I would recommend anyone to go there..good cars
Friendly folks, from Sales, to Service. Provided me with good options based on my budget. This dealership operates very professionally. I am happy with my purchase.
Our experience at Honda of Cleveland was great! Michale Ray was very helpful and patient in our car buying process. He also worked hard to get what we wanted within our price range which was great. We were in and out pretty quick after we found the car we wanted to take home. I definitely recommend Honda of Cleveland!
Great experience. Took time to show the all the features Jerry was great to work with and so was the finance department. Would highly recommend Honda of Cleveland.
Great service, they really try hard to get you in a vehicle. Also thanks to Lindsey, the background people really help to pull it all together.
Very good experience Michael was great and very pleasant to work with. He was very helpful explained all the features and even found the car my wife wanted color and all.
Most efficient process from deal to paperwork then delivery of vehicle. Very professional throughout the process. Highly recommend Michael Ray and Honda of Cleveland! We will return for future purchases.
Great experience purchasing a vehicle from Honda of Cleveland! The salesman was very knowledgeable and informative and was very helpful. I received detailed information and great follow up service on my vehicle. The management and finance departments were great to work with. It was a seamless and pleasant experience. I highly recommend the Honda of Cleveland.
Great experience! Wonderful staff and amazing sales department. We were in and out in less than an hour. Thank you Michael Ray! Will definitely do business here again.
The salesman was very nice and professional. The dealership was clean and organized. The deal we came to was fair for both parties. I will shop there again.
Michael ray done a good job he didn’t quit working until we was approved! I love my new car so so much thank you !
We have now purchased 2 Honda Accords from Honda of Cleveland. Both experiences have been nothing short of wonderful. We have always been treated well by all of the staff, and Michael Ray, our salesman always has a great and friendly attitude. Honda of Cleveland will definitely continue to get my business in the future and I will recommend them to anyone looking to buy a new or used vehicle.
I have been dreading buying a new car but surprisingly it was an incredible experience. Michael listened to my needs/wants in a vehicle. He educated me about the different models. He was quick in his response and action. Without his superb salesmanship I wouldn’t have bought a car. Thank you so much! Thank you Michael!
We could not be more pleased with the sales, service, and genuine hospitality! Very knowledgeable and ensure.you know the options and how to use them!
Honda of Cleveland gave us a good deal on our trade in and the vehicle we purchased. All without pushy sales gimmicks. It was the best/easiest car buying experience we’ve had.
Go see Kendric Finch! He’s the man. Best sales rep we’ve ever dealt with. Quick and efficient service. Very, very friendly and willing to help you out to the best of their ability. Even though we had a late appointment and kept them past closing time, they still delivered excellent customer service and got us into the vehicle we wanted. They definitely earn repeat customers at Honda of Cleveland. Highly recommend.
Michael was patient during a marathon of test drives. He had good knowledge of most vehicles on the lot and was well versed specifically on Honda vehicles.
clean waiting area. fast and very friendly service.
Their ability to diagnose and solve issues in a quick and affordable time frame. The service team is also pretty epic...speak with Roger or Mark and you won't be disappointed.
Personal care, honesty, coupon savings. I ask for William “Mark” Duncan because he isn’t pushy and doesn’t try to hype sell stuff I don’t truly need but attends to what is truly best for my vehicle & warranty & safety — I am a widow with limited funds and I appreciate honesty.
It's been a long time since I have purchased a car. I loved the "no pressure" experience and absolutely loved the fact that I purchased a car from a female salesperson! I think it's very important to empower women in a world where men have dominated. I have been a male dominated field before and it was difficult to prove one's self. So, you go Julia! The only negative is having to listen to the sales pitch from the business office, even after I told him to save his breath, I was not interested. It'...
Excellent service . Quick in and out with great prices
Great staff, from my purchase to my service! Excellent
Fast and friendly service!
Great service, very attentive, patient, excellent quality, took time to walk you through different options.
I had a great experience at Honda of Cleveland. My salesman Michael was very accommodating and kind. No one was pushy at all and I appreciated that. Highly recommend this dealer!
The service is next to none. I’ll recommend them to anyone
Excellent customer service. Found me & my husband just what we were looking for. So we each left with new cars.
They have a good Service Dept, with very helpful techs.
Had a good visit easy to work with on the truck I bought. And not pushy on the sale of the truck or anything afterwards
Everyone was extremely nice at the dealership, Michael my salesman went above and beyond to make sure my purchase went smooth was in and out in 30 minutes. Highly recommend Honda of Cleveland and will be back again
Waymon was amazing!! As always! Super quick and easy process!
there customer waiting area was clearly marked sanitized or unsanitized seats that where spaced apart,and they where very friendly and offered complimentary can drinks or water.i brought a 2016 Kia Optima in for a frontend alignment and I was in and out in less than 45 minutes so I felt that was pretty quick.
Amazing fast easy going warm affordable Michael Ray sold me two cars this year he's freaking awesome and highly recommends you to go.... Ask for Michael Ray
Personnel were very nice and helpful. They maintained a sanitized environment.Our car required an extended appointment so the personnel offered us coffee, drinks, and snacks. They offered polite responses to all our questions. We like dealing with Honda of Cleveland.
Service was great, tire prices are AWESOME
5 stars!!! ⭐️⭐️⭐️⭐️⭐️ My #1 dealership...
Exceptional service. It is easy to schedule an appointment.
Mike was very helpful from the start and did everything he could to make sure I got the car I wanted. Thank you Honda you guys are awesome
5 stars!! ⭐️⭐️⭐️⭐️⭐️ This is our go-to dealership.
The willingness of all to and support the customer....excellent customer service.
They are supper helpful and willing to accommodate at every turn.
Michael and the rest of the staff were great. They went above and beyond for us!!! We highly recommend Honda of Cleveland for all your vehicle needs.
Tyler Gibson was very helpful with the purchase of our Honda Civic. He made everything go smoothly as possible and did a great job of informing us about the car. Thank you Tyler.
A great buying experience. Dealer was extremely respectful and very thoughtful of my needs in purchasing a vehicle. Would definitely recommend this dealership to others.
Honda of Cleveland’s dealership provided my wife and I the kind of service hardly found in this type of industry. We both felt at ease and our treatment could not have been better, thank you.
We were very pleased and satisfied with our overall experience. Michael took the time to explain and answered all of our questions. He was easy to work with. We drove away with the car we wanted and we love it. We would definitely recommend Michael and Honda of Cleveland to our family and friends
Great dealership ! Great people to deal with !
We purchased an HR-V from Lamar Thompson and he was exceptional. He worked the deal out to meet our needs and even came to pick me up so we could complete the sale. He was very friendly and professional! I recommend him!
Excellent service. Very informative and works hard for the needs of their customers.
Very friendly and accommodating , from the greeting as we pulled into the parking until yleft with our purchase. Did not feel rushed on looking at vehicles or making the purchase decision
My husband and I purchased a 2020 Honda CR-V. It was absolutely the best experience ever. Thank you, Honda of Cleveland for making it the easiest process.
I was from out of state on vacation, my maintenance light came on, I was able to call and get an appointment and and get my oil changed. Staff was wonderful!
Lamar was awesome! he is the man!
Excellent, superb service! Everyone was incredibly friendly and knowledgeable and made my first car purchasing experience an absolute delight. It was the best experience I could have had.
I have been thrilled with the service department!!Matt, Service Manager, has gone out of his way to offer top notch assistance & answer any questions!
Easy Process. Friendly service. He took the time to call us back that day with the information we needed. I would definitely recommend to anyone!
I had a Great experience! Came In looking at a jeep and Michael ended up showing us a Volkswagen Tiguan and I loved it. Thank you!!
Just bought my dream Rav 4 this week with the help of Tyler Gibson! He was super helpful, patient, and made sure we were happy with our purchase, even stayed late!
We had the best experience at Honda of Cleveland today, Zach Ramsey definitely can through as salesman. We left extremely happy with our new car and couldn't have asked for a better experience!
👍👍👍👍 Very friendly and professional sales service , sales person 👌👌
Polly Pilot got new shoes and a oil change today... Mark Dunkin is my service advisor and is always a pleasure to work with, very knowledgeable and does a great job on saving me money. Super nice guy!! Service Advisor Scott Pierce helped me pick out Pollys shoes, got them ordered and scheduled date to put them on and saved me $80 rebate..he was also a great help and super nice!! Chris King is always my to go to mechanic to work on Polly.. Love Honda of Cleveland!
Friendly - smart and fast service. Very pleasant atmosphere!
Michael Ray was great. Answered every question. Went above and beyond what Is expected and got us the best deal . Brandon and linsey were both amazing too they all stayed late to make sure they got the job done. Thanks guys!
Jaime and Mike were amazing. They make the process smooth and easy. I will always come back to honda for my car needs. thanks for all the help!
Needed our 2020 Honda Pilot services and an ATF COOLER added for towing capacity.... SERVICE WAS EXCELLENT!!! Very Froendly, professional and completed the job much quicker than expected!!! Thank you Roger, Will and Eddie!!!!
I came in for a recall replacement of both air bags on my 2004 Oddessy. The representative I worked with, Roger Russell, was so nice! The work was completed within the time quoted and it was a no hassle experience. The waiting room was clean and spacious. I will return again.
We went to 4 dealships before here. This place is amazing and I got the car of my dreams! Thank you for all your help! Our sales agent was the best!
Honest knowledgeable staff. Service personnel are awesome.
We love our new Honda Fit. Kendric of Cleveland Honda was extremely helpful and kind. I would recommend the people at Honda Cleveland!!!!
Tyler was honest,helpful and very professional and knowledgeable before, during, and after the purchase of our 2020 Odyssey van We highly recommend working with Tyler Gibson at Honda of Cleveland
Yes I would everyone was very nice and helpful.
parts and service guys are spectacular
excellent customer service!
I having worked for a dealership in the past have to say, Michael Ray was exceptionally knowledgeable, courteous, and patient dealing with us and our unique circumstances. I had many offers for other dealerships, but his interaction is truly what caused us to use Honda of Cleveland. Initially was discontent with the experience with Mike Hamby, but it was due my wife and I not fully understand the terms of the contract and we did not question. We fully appreciate his help and after discussing things with him, he was able to work through our difficulties and meet our needs, ...
All the way from Illinois and decided it was time for a new Honda. Michael was excellent at providing us with everything we needed to make our decision easy and pleasant. Lindsey was also a huge help and provided us with a great deal. We love our new accord right off the show room floor with custom red leather seats. I would highly recommend them to anyone looking to purchase a new or used vehicle. They also provide a fair trade price which another local Honda didn’t want to work with us on. Give them a try you won’...
All associates were very friendly and professional. Time to service our vehicle was as promised and reasonable, as well as the service costs.
Michael help me a lot, he help pick up my car that I want it and in the price range that I can afford and went something went bad he call me and help me fix that problem
great service and fast and friendly
Michael was cheerful and excellent to work with!!! I came in last minute and he found exactly what I wanted and was very informative but not pushy and made sure that all my questions were answered.
Service dept. is outstanding!
Great car buying experience. Jerry Anderson went above and beyond to help us.
10/10 for Michael and the rest of the staff at Honda of Cleveland!!! Michael was very helpful in me get the car I needed and at an amazing deal. I loved the entire experience with them!
Great people to do business with
I’ve been there many times and have purchased 4 vehicles from there now. I’m always treated with respect and get all my questions answered. They worked with me and got me a really good deal on an extended warranty. Thanks Honda if Cleveland!!
friendly & professional people; taking precautions w/covid seriously
Another great experience in buying a car. Liked my CRV but I love the Passport more. Will recommend to all my friends and family. Thank you!
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