Customer Testimonials

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DealerRater Jan 26, 2022

Michael Ray was absolutely amazing during the whole process! He made everything painless! Definitely would recommend him and Honda of Cleveland to any friend/family!

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DealerRater Jan 21, 2022

James went beyond what he had to do to make my deal even contact the loan place for me made it a quick in and out would recommend him to anyone

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DealerRater Jan 21, 2022

He went above and beyond! Got us a good deal!!! And I drove out the parking lot with my Gator Blue Honda! Go Gators 🐊 You will not regret working with James; he isn’t pushy and goes above and beyond! Thank you!

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DealerRater Jan 20, 2022

Best dealer ship around ,and will work to help you get what u want great

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DealerRater Jan 20, 2022

James goes out of his way to help his customers! You won’t find a better guy. He brings his faith into practice in how he helps people

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DealerRater Jan 20, 2022

James has done a great job helping us find the right car. Has alot of information and great people skills. would recommend him to everyone.

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DealerRater Jan 20, 2022

Bought my 2017 tacoma from James Matthews. He was extremely helpful and friendly. He assisted in getting me the deal possible. 10/10 would recommend him for my friends and family.

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DealerRater Jan 20, 2022

James Matthews truly puts customers needs first. Works tirelessly to make sure shopping experience is great. He is very knowledgeable and helpful!

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DealerRater Jan 20, 2022

This guy is amazing I really enjoyed my service with him and my visit at the dealership. One of the most phenomenal car salesman I have ever met this gentleman needs to be promoted to general manager. And only did he help me buy a vehicle but he also put me in a vehicle that was suited for my lifestyle. I am very thankful for James at the Honda dealership because he made my experience and experience of a lifetime. I look forward to bringing my children to the dealership hopefully James can be the one who sells them a ...

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DealerRater Jan 20, 2022

James is the best cars salesman there is! I have bought multiple cars from him. He cares for everyone he helps and makes sure you are getting the best deal you can. He walks you through every step and makes you feel super comfortable. I send everyone to James looking for a car.

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DealerRater Jan 20, 2022

James Matthews is without a doubt one of the best and easiest dealers to work with. I gave him a budget, a list of things I wanted checked off on the vehicle, what I was wanting and looking for, and something that my wife would absolutely love. He had 3 pages of vehicles for me all within or below the budget I gave him within 2-3 hours. One of the fastest and smoothest processes I’ve ever gone through with a dealership. He worked hard so me and my wife could make an easy decision and signing. Hard working, dedicated, honest, ...

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DealerRater Jan 20, 2022

I was able to send my mom to James to buy a car and it was such a relief knowing that she was going to be taken care of. James made the process so easy and helped her find the perfect car to meet her needs and stay within her budget. She said it was the easiest and best car buying experience she has ever had!

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DealerRater Jan 20, 2022

We have bought two cars from Honda of Cleveland and I couldn't be happier with there service.

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DealerRater Jan 20, 2022

We have bought 2 cars from Honda of Cleveland and couldn't been happier with there customer service. We used James Matthew's both times!

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DealerRater Jan 20, 2022

James is the best! We have bought more cars than I can count from him. I recommend anyone looking to him!

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DealerRater Jan 20, 2022

James is professional, knowledgeable, friendly, and polite. James helps streamline the car purchasing experience and works hard for you the customer to fulfill your needs and show you are a valuable customer and your time and business is appreciated.

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DealerRater Jan 20, 2022

My husband bought 2 vehicles and my son bought 1 he is a very friendly and always made us feel comfortable and not just like a customer never felt like he just wanted to make a sell always told us the truth and everything never hid anything from us James is awesome.

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DealerRater Jan 20, 2022

James is hands-down the best car salesman I’ve ever had to deal with. I’ve bought roughly 10 vehicles through him. He goes out of his way to make sure you are taken care of correctly.

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DealerRater Jan 20, 2022

Enjoyed my experience at Honda of Cleveland. They made it easy to do business! Great!

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DealerRater Jan 16, 2022

Very nice dealership! Everyone was helpful and kind. Really liked the environment. Nice, clean lobby.

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DealerRater Jan 10, 2022

bought 2 cars and my daughter is buying her 1st car. James Matthews is great

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DealerRater Jan 10, 2022

They had excel that service that suited our car buying needs. I felt welcome here.

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DealerRater Jan 4, 2022

I have been a Honda girl my whole life. I have used Honda of Cleveland multiple times for purchases and service and never had an issue. On 12/29/21 I scheduled an oil change, my car was flashing A16, and I needed them to check my alignment. Backing tracking just a bit, my vehicle has been pulling to the right since I bought it in 2020. At my first oil change I asked them to check out the alignment, they said they did, and found nothing wrong. So back to this appt., after having my car a few hours Roger calls me to ...

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DealerRater Jan 3, 2022

This was the best car buying experience I have ever had! I will refer people to Honda of Cleveland!!

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DealerRater Jan 2, 2022

I was very warmly welcomed and very satisfied in the entire process of purchasing my vehicle!! Even afterwards I have been helped phenomenally by James, he is a wonderful salesman!

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DealerRater Dec 23, 2021

As always love dealing with everyone at Honda of Cleveland . I had to wait for a couple of months till my new 2022 Honda Civic came in and they kept me up to date of when it would arrive finally came in and they took great care of us during the buying process made it supper easy and supper fast . Thanks Michael , Lindsey , and Brandon !!

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DealerRater Dec 18, 2021

very friendly and knowledgeable staff. I enjoyed the atmosphere and how my questions were answered efficiently and effectively.

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DealerRater Dec 14, 2021

Thanks to Honda of Cleveland for a smooth process in getting this 2022 Honda Accord Sport.

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DealerRater Dec 6, 2021

Worked with Lamar .. easy to work with … we’re repeat customer got a good deal on 2022 Ridgeline! Ask for him if u go by

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DealerRater Nov 30, 2021

Michael Ray was a great salesperson. He listened to me and didn’t try to sell me something I didn’t want. No pressure. When they didn’t have it on their lot, they found exactly what I wanted. They moved very quickly. I’m impressed. I’m happy. I took advantage of the 0% financing fir 36 months. Thank you Honda. I would definitely recommend Honda of Cleveland to anyone. They made it easy to drive away smiling in my new Honda.

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DealerRater Nov 29, 2021

Amazing guy answered all of my questions , went through the process step by step I had no issues with him

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DealerRater Nov 25, 2021

All the people I had contact were very friendly and approachable.I didn't feel pressured while I made my decisions to purchase the vehicle

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DealerRater Nov 19, 2021

Good experience. Courteous, informative, answered my questions and took care of everything. Will recommend to anyone looking for a vehicle.

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DealerRater Nov 14, 2021

Thank you for making this process as easy as it could be. I will be back

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DealerRater Nov 12, 2021

Honda of Cleveland goes above and beyond to help their customers get exactly what they want. Thank you, Michael Ray for all of your assistance.

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DealerRater Nov 2, 2021

Wow! H of Cleveland! You did it again. I sent a customer to you from Atlanta to buy a Sport Utility vehicle. She loved the entire experience. Your team, W T - Lindsey - detail and the F & I Manager were amazing, transparent and made the experience a joy! Seriously--- very nice work!

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DealerRater Oct 30, 2021

Really good service and the saler don’t try to puss you on buying something you don’t like

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DealerRater Oct 30, 2021

The showroom is neat and clean and the entire staff is friendly and knowledgeable. Michael Ray helped us find an amazing new CRV. He is very knowledgeable, helpful and there was never any pressure. We would highly recommend Michael Ray if you are looking to buy a new car.

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DealerRater Oct 25, 2021

Michael Ray made the process of buying a new car very quick and simple for me!

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DealerRater Sep 24, 2021

This was the most pleasant car purchase experience I have had. Michael was so patient with me and answered every question thoroughly. He made every aspect of the purchase, from finding a vehicle, financing, scheduling pick up and familiarizing me with the car, so smooth and enjoyable. The Honda of Cleveland dealership is tops in my book! Thank you for making the time spent with you a very positive experience that won’t be forgotten!

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DealerRater Sep 23, 2021

Michael Ray was really helpful in showing me both new and used options and also working with our budget. He did not pressure a decision but the information he gave helped with our final decision.

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DealerRater Sep 18, 2021

Michael was absolutely the best he took great care of us and made sure we got the best!! Thank you Honda of Cleveland

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DealerRater Sep 8, 2021

We had been looking everywhere for a specific vehicle, and Michael Ray found me exactly what I needed! He made everything simple. Would definitely recommend!

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DealerRater Sep 7, 2021

Best car buying experience ever! Thank you, Tyler, for treating us like family. You were so personable and honest. It was a true pleasure working with you on selecting our teenage son's first vehicle. We will definitely reach out to you when purchasing another vehicle.

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DealerRater Sep 3, 2021

My second Pilot Purchase from Honda of Cleveland A pleasant experience. Fred Stewart was very helpful and knowledgeable Good customer service on previous Pilot 2015

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DealerRater Aug 26, 2021

We have purchased 4 vehicles from Cleveland Honda. We have been completely satisfied with our experience. The service department has been excellent to deal with.

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DealerRater Aug 25, 2021

Michael was an excellent representative for Honda. I changed my mind about what I wanted to buy and Michael switched gears without missing a step. No pressure, but extremely knowledgeable. Great experience and great car.

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DealerRater Aug 23, 2021

We had a great experience with Michael! He was friendly, helpful, and honest. We will definitely continue to deal with him in the future!!! This Honda dealership is top notch!

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DealerRater Aug 5, 2021

Friendly with impeccable service. Family vehicle needed service to safely continue long journey back home with wife and kids. Walked in without an appointment on a busy day and Mark Duncan was able to have our vehicle serviced and quickly.

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DealerRater Aug 4, 2021

Great sales person very friendly and he never pushed us for anything we had a great experience thanks to Jerry

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DealerRater Jul 29, 2021

They were very helpful at getting me the exact car I wanted at a price that was comparable to other dealerships in the areas. They were very accommodating.

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DealerRater Jul 14, 2021

Zach was great, he stayed late with us so we could make a decision on a vehicle. Steve Hailey was very professional also. We were very pleased with the experience.

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DealerRater Jul 13, 2021

Warm, genuine, friendly service. I didn’t feel like I was being hassled or harassed but that they wanted to take care of my vehicle needs! Even as a female buyer, I felt very comfortable through the whole process and got the impression that my business was welcomed, appreciated, and valued.

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DealerRater Jul 12, 2021

Great buying experience. I was contacted immediately by Michael. He walked me through everything I needed to know, and then more. My entire car buying experience was perfectly flawless. Such an easy process. I know we all need some nice guidance during these hard times. Thank you Michael, and thank you Honda of Cleveland for my car.

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DealerRater Jul 9, 2021

I can honestly say it was an experience of a life time. They sold me a new CRV and gave me the shirt of their back. Good experience all around! I will shop there again.

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DealerRater Jul 7, 2021

Such a great experience! Jerry was so helpful and patient. I was concerned about feeling pressured, but that was not the case at all. Jerry showed me all my options and helped me choose the perfect car for me. I absolutely LOVE my new Honda!

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DealerRater Jul 5, 2021

Jessica, Michael and Lindsey made my first new car purchase outstanding. They were upfront, prompt and responsive to my needs as a new customer. Michael gave me a full tour of the vehicle, answered my questions and even fed me a hot dog on my way out. It was truly a pleasure to do business here.

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DealerRater Jul 4, 2021

Very good location extremely nice showroom People were all very friendly very informative not pushy at all just great to deal with

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DealerRater Jul 3, 2021

This was the best experience. Amazing people was nothing but friendly.

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DealerRater Jun 29, 2021

Our time at Honda of Cleveland was a breeze! Thank you to Zach who went above and beyond to help us and get us an amazing deal! The entire process was great! We will be returning customers for sure!

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DealerRater Jun 27, 2021

Michael and Mike made this purchase an enjoyable process. Very easy transaction.

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DealerRater Jun 26, 2021

I came in to look at this truck and immediately started helping me. Very prompt and cordial.

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DealerRater Jun 17, 2021

Michael Ray was was wonderful to work with. He made the buying experience so easy. He went above and beyond to help my husband and I. We love our Honda!

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DealerRater Jun 15, 2021

Lindsey and Michael went ABOVE AND BEYOND to get me in a great vehicle! We hit a few hiccups but they worked with me to get me a great deal. I highly recommend Honda of Cleveland

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DealerRater Jun 13, 2021

Stephen did the paperwork to help me get my car today! What a joy he was to talk with! Enjoyed my time with him! He made my buying experience enjoyable. I would definitely recommend this dealership!

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DealerRater Jun 8, 2021

These guys were fantastic, the whole staff is friendly, but James Matthews is the man to go see! Mr. Matthews and the dealership worked tirelessly to get me approved for my new truck. James was friendly, honest, and knowledgeable. He listened to all of my concerns and was not pushy with me at all. When its time to buy for my wife, or trade in on another, I will only be going to see James. Highly recommend!

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DealerRater May 29, 2021

I had a great experience with all of the staff at Honda of Cleveland. Everyone was nice, efficient, and so so helpful in the process of getting me my first adult purchase

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DealerRater May 28, 2021

Wonderful experience with all members! Had most paperwork completed on arrival which made the process so smooth! Will def consider Honda of Cleveland for all future Honda purchases!!

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DealerRater May 27, 2021

Very nice and friendly people! Michael made sure I found the perfect car for me and made my first experience of purchasing a car amazing. Will definitely recommend to family and friends!

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DealerRater May 15, 2021

Michael was super friendly and helpful when it came to finding information out about my new car. I was buying from another state and he made it very easy!

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DealerRater May 12, 2021

Service was great! Bought the first car I laid my eyes on because of Michael. He even thought me how to navigate the radio! 5 stars!

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DealerRater May 12, 2021

He made sure I was aware of everything during the prosses, he even helped me set up my phone and worked with a longterm schedule!

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DealerRater May 10, 2021

I had a great experience with Honda of Cleveland. Michael really help me find a car that matched my wants and needs. Very happy with my new Honda!

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DealerRater May 1, 2021

Awesome experience thanks to Micheal Ray. Really appreciate him taking time to make a deal with me. I will definitely be sending my friends to Honda of Cleveland!

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DealerRater Apr 23, 2021

Thank you honda of cleveland for helping me get into my brand new 2021 honda cr-v today. Very friendly and wonderful service. I love my car!

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DealerRater Apr 23, 2021

We loved Zach and Honda of Cleveland they were very Good to us from the time we pulled in the lot and still today We are Blessed With Zach and Honda of Cleveland Thank You We Love Our Jeep Toy lol

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DealerRater Apr 23, 2021

My husband and I were looking for something different, me wanting a jeep and Calvin did his best and got us our jeep. Thank you Calvin, for all your help, we WILL be returning customers!

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DealerRater Apr 11, 2021

Michael helped me buy my first car today. He was very helpful with the whole process and made it go by seamlessly. The environment was very professional yet welcoming. I would definitely recommend honda of cleveland to family and friends!

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DealerRater Apr 5, 2021

My experience was really good and very friendly and done everything possible to meet my price I would recommend anyone to go there..good cars

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DealerRater Apr 5, 2021

Friendly folks, from Sales, to Service. Provided me with good options based on my budget. This dealership operates very professionally. I am happy with my purchase.

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DealerRater Apr 1, 2021

Our experience at Honda of Cleveland was great! Michale Ray was very helpful and patient in our car buying process. He also worked hard to get what we wanted within our price range which was great. We were in and out pretty quick after we found the car we wanted to take home. I definitely recommend Honda of Cleveland!

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DealerRater Mar 30, 2021

Great experience. Took time to show the all the features Jerry was great to work with and so was the finance department. Would highly recommend Honda of Cleveland.

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DealerRater Mar 30, 2021

Great service, they really try hard to get you in a vehicle. Also thanks to Lindsey, the background people really help to pull it all together.

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DealerRater Mar 24, 2021

Very good experience Michael was great and very pleasant to work with. He was very helpful explained all the features and even found the car my wife wanted color and all.

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DealerRater Mar 24, 2021

Most efficient process from deal to paperwork then delivery of vehicle. Very professional throughout the process. Highly recommend Michael Ray and Honda of Cleveland! We will return for future purchases.

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DealerRater Mar 24, 2021

Great experience purchasing a vehicle from Honda of Cleveland! The salesman was very knowledgeable and informative and was very helpful. I received detailed information and great follow up service on my vehicle. The management and finance departments were great to work with. It was a seamless and pleasant experience. I highly recommend the Honda of Cleveland.

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DealerRater Mar 22, 2021

Great experience! Wonderful staff and amazing sales department. We were in and out in less than an hour. Thank you Michael Ray! Will definitely do business here again.

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DealerRater Mar 21, 2021

The salesman was very nice and professional. The dealership was clean and organized. The deal we came to was fair for both parties. I will shop there again.

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DealerRater Mar 3, 2021

Michael ray done a good job he didn’t quit working until we was approved! I love my new car so so much thank you !

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DealerRater Feb 25, 2021

We have now purchased 2 Honda Accords from Honda of Cleveland. Both experiences have been nothing short of wonderful. We have always been treated well by all of the staff, and Michael Ray, our salesman always has a great and friendly attitude. Honda of Cleveland will definitely continue to get my business in the future and I will recommend them to anyone looking to buy a new or used vehicle.

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DealerRater Feb 15, 2021

I have been dreading buying a new car but surprisingly it was an incredible experience. Michael listened to my needs/wants in a vehicle. He educated me about the different models. He was quick in his response and action. Without his superb salesmanship I wouldn’t have bought a car. Thank you so much! Thank you Michael!

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DealerRater Feb 8, 2021

We could not be more pleased with the sales, service, and genuine hospitality! Very knowledgeable and ensure.you know the options and how to use them!

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DealerRater Feb 5, 2021

Honda of Cleveland gave us a good deal on our trade in and the vehicle we purchased. All without pushy sales gimmicks. It was the best/easiest car buying experience we’ve had.

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DealerRater Jan 23, 2021

Michael was patient during a marathon of test drives. He had good knowledge of most vehicles on the lot and was well versed specifically on Honda vehicles.

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Facebook Jan 23, 2021

Go see Kendric Finch! He’s the man. Best sales rep we’ve ever dealt with. Quick and efficient service. Very, very friendly and willing to help you out to the best of their ability. Even though we had a late appointment and kept them past closing time, they still delivered excellent customer service and got us into the vehicle we wanted. They definitely earn repeat customers at Honda of Cleveland. Highly recommend.

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Facebook Jan 19, 2021

clean waiting area. fast and very friendly service.

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Facebook Jan 17, 2021

Their ability to diagnose and solve issues in a quick and affordable time frame. The service team is also pretty epic...speak with Roger or Mark and you won't be disappointed.

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Facebook Jan 6, 2021

Personal care, honesty, coupon savings. I ask for William “Mark” Duncan because he isn’t pushy and doesn’t try to hype sell stuff I don’t truly need but attends to what is truly best for my vehicle & warranty & safety — I am a widow with limited funds and I appreciate honesty.

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Facebook Jan 6, 2021

It's been a long time since I have purchased a car. I loved the "no pressure" experience and absolutely loved the fact that I purchased a car from a female salesperson! I think it's very important to empower women in a world where men have dominated. I have been a male dominated field before and it was difficult to prove one's self. So, you go Julia! The only negative is having to listen to the sales pitch from the business office, even after I told him to save his breath, I was not interested. It'...

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Facebook Jan 5, 2021

Excellent service . Quick in and out with great prices


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